How to Use the Hokuriku Arch Pass from Osaka Without Confusion (2025 Guide)

Confused about how to activate and use the Hokuriku Arch Pass starting from Osaka? You’re not alone. Here’s a practical, step-by-step guide to booking seats, picking up your pass, and avoiding typical mistakes—based on real user experiences and expert sources.


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✅ Quick Solution: How to Use the Hokuriku Arch Pass the Right Way

StepWhat to Do
1️⃣ Buy the PassBuy online via the official JR West site or authorized travel agent
2️⃣ Pick It UpPick up at a JR station using passport + reservation number + credit card
3️⃣ Book Seat(s)Use ticket machines or the JR counters (Midori no Madoguchi)
4️⃣ Ride Eligible TrainsCovers Thunderbirds, Hokuriku Shinkansen, IR Ishikawa line, and more

💡 Booking opens 30 days before travel at 10:00 AM JST. Don’t wait too long—popular trains fill up fast!


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🛂 Step-by-Step Guide to Buying, Activating, and Booking Seats

🛒 1. Purchase the Pass Online

  • Use the official JR-West reservation site or partner sites like Klook, Japan Experience, or Rakuten Travel.
  • Ensure your name matches your passport exactly.
  • You’ll receive a reservation number and a 4-digit PIN.

🔗 JR-West Hokuriku Arch Pass Info


🏢 2. Pick Up the Pass in Japan

You must redeem your pass at a designated JR station.

What you need:

  • Reservation number
  • The credit card used to purchase
  • Passport (with IC chip preferred)
  • 4-digit PIN from the reservation

📍 Stations with pickup counters include:

  • Osaka Station
  • Shin-Osaka Station
  • Kansai Airport Station

⚠️ If your passport has no IC chip, you can’t use the self-service machines—go directly to the counter.


🎫 3. Book Reserved Seats (Optional but Recommended)

You can ride most trains with non-reserved seating, but reserved seats are strongly recommended for:

  • Limited Express Thunderbird
  • Hokuriku Shinkansen
  • Busy travel days

How to reserve seats:

  • Use a ticket machine (English available)
  • Visit the JR ticket counter
  • Book online (only possible after pass pickup)

💡 You can reserve up to 4 seats at once.

🖥️ Machine interface shows:

  • Train list with availability: “Seats Available / Few Seats / Full”
  • Seat map for specific selection

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🚄 What’s Covered by the Hokuriku Arch Pass?

✅ JR Limited Express Thunderbird (Osaka → Kanazawa)
✅ Hokuriku Shinkansen (Kanazawa → Tokyo)
✅ IR Ishikawa Railway
✅ Ainokaze Toyama Railway
✅ Local JR lines in the covered area
❌ Tokaido Shinkansen (e.g., Kyoto → Tokyo) is not included

🔗 Complete Pass Coverage Map – JR West


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💬 Real Travel Experiences & Lessons Learned

1. ❌ Missed Transfer at Tsuruga Station

“We missed our connecting train at Tsuruga Station because the platform was unclear. Had to wait an hour for the next one.”
— Source: OurTravels Blog

💡 Tip: Always double-check transfer platforms, especially at mid-sized stations like Tsuruga or Fukui.


2. ❓ Confusion About Online Booking and Activation Timing

“I thought I could reserve seats online before I got the pass. But the system wouldn’t let me.”
— Source: JR Pass Forum

💡 Tip: You must activate the pass in-person before making seat reservations.
Online reservations before pickup are not allowed.


3. ❌ Using the Wrong Machines

“I tried to use the green machine, but it didn’t work because my passport didn’t have an IC chip.”
— Multiple Reddit & blog reports

💡 Tip: Bring your passport to the counter if you’re unsure. Machine compatibility depends on passport type.

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🧠 Why So Many Travelers Get Confused with This Pass?

Despite being a great value, the Hokuriku Arch Pass can feel overwhelming to use correctly. Here’s why:

🔹 1. Fragmented Information

  • Different instructions exist on JR-West, JR-East, and third-party booking sites.
  • Each platform has slightly different visuals, rules, and language support.

🔹 2. Multi-Step Process

  • Unlike a single-ticket purchase, the pass involves purchase → pick-up → activation → seat reservation, each with distinct rules and tools.

🔹 3. Digital vs In-person Gap

  • Some travelers assume full online booking is possible—until they realize the pass must be picked up before train seats can be reserved.
  • Passport types (with/without IC chip) add another layer of machine compatibility issues.

🔹 4. Misunderstanding Coverage

  • The pass doesn’t cover the Tokaido Shinkansen (Kyoto → Tokyo), leading to disappointment and out-of-pocket expenses when misused.

✳️ Bottom line: You need a plan before arriving in Japan. Trying to “wing it” with this pass usually leads to time loss, booking errors, or standing on full trains.


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🧭 Frequently Asked Questions (FAQs)

Q: Can I use the pass for the Kyoto → Tokyo route?

A: No. The Tokaido Shinkansen is not included. Use Hokuriku Shinkansen via Kanazawa instead.

Q: Can I book seats online before I pick up the pass?

A: No. Reservations can only be made after the pass is activated.

Q: Can I use the pass with just my phone?

A: No. It’s a physical paper pass. You must pick it up and carry it with you when boarding.

Q: What if my passport has no IC chip?

A: You must go to a staffed ticket counter for both pickup and reservations. Machines won’t work.


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🏁 Final Tips and Suggested Itineraries

Travel TypeSuggested RouteNotes
First-time visitorOsaka → Kanazawa → Toyama → TokyoClassic Hokuriku Arch loop
Nature & onsen seekerOsaka → Fukui → Kaga Onsen → KanazawaAdd local hot springs
Art & architecture fanOsaka → Kanazawa → Takaoka (Fujiko F. Museum) → TokyoLocal lines included in the pass
Time-conscious travelerOsaka → Tokyo (direct via Hokuriku Shinkansen)Fast, scenic, stress-free

🎫 Pro Tip: Make multiple seat reservations at once after pickup to avoid long lines or machine issues.


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✨ Conclusion

The Hokuriku Arch Pass offers excellent value—but only if you understand how to use it.
From activation logistics to station-level navigation, a bit of prep goes a long way.

🧳 Don’t be the traveler left standing on a full train or confused at a ticket machine.
Instead, be the one riding smoothly through the stunning landscapes of Kanazawa, Toyama, and beyond.

🟨 References